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COVID-19

COVID-19


KEEP OUR SEASON SAFE:


12-29-2020 A Message from General Manager, Ken Rider:

Friends of Brundage,

2020 has been a challenging year for everyone. As we welcome all our guests and take some time to reflect on the coming new year, our thoughts focus on some of the things we are most thankful for. We want to share that thanks with our staff, our guests and our community. Without you, we would not be able to have a ski season in the current environment. So as 2020 comes to a close, we want to give a sincere shout out to the following groups of people:

First and foremost: THANK YOU to our STAFF, the TEAM that makes it all happen and is on the front lines day in and day out. Without them this season would not happen. They all are embracing more complicated situations and workflows and are rolling with changes to a workplace setup that was once second nature. The TEAM shows up every day dedicated to providing our guests with a great experience. We couldn’t do any of this without their efforts and we are grateful for everything they bring to the job every day.  THANK YOU

THANK YOU to EVERYONE who purchased a season pass or Select 4-Pak this year. This vote of confidence is extremely important to our business and made many of our safety enhancements possible. Also, THANK YOU to everyone who has purchased day tickets online. This is cutting down wait times and lines in our ticket/plaza area significantly, which creates a safer space for everyone.

THANK YOU to our GUESTS the skiers and riders who have taken responsibility for having a well-secured face covering in place through the entire lift-loading process and are following all our new protocols. Our lift operators are essential to our operations and we appreciate you doing your part to keep them safe, along with the other guests in the lift mazes. THANK YOU.

THANK YOU to everyone who has answered our call to use your vehicle as your ‘base lodge’ this season. Your efforts are helping us keep indoor capacity in the lodge manageable and reduce hazards as our guests use the facilities for essential functions like getting rental gear, using restrooms, and quick snacks and meals. THANK YOU to everyone who understands that while your new ‘base lodge’ set up is important, it is also important to leave room for others during busy days. THANK YOU

THANK YOU to everyone who has taken the time to write in with kind words and comments supportive of our efforts. Your words mean more than you can know to our hard-working staff members. THANK YOU

Launching the 2020-21 Ski & Ride Season has been more complicated than usual. But when we see our guests here on the slopes, sharing memories and good times with family and friends, it makes all the extra efforts worthwhile. THANK YOU for loving Brundage Mountain Resort as much as we do and allowing us the privilege of bringing you another season on the Best Snow in Idaho.

Happy New Year from the Brundage Family to Yours,

General Manager Ken Rider & the entire Brundage Mountain Resort Team


KNOW BEFORE YOU GO:


Parking 

Parking attendants will be on staff on busy days and as recently as last year implemented many new parking lot rules and regulations that will continue to be more diligently enforced. Additionally, we have added a third, 2-acre parking lot that will be open during peak visitation periods to accommodate an additional 150 vehicles. 2020 Parking Rules

Shuttles

The in-resort parking lot shuttle connecting the Main Lot to the Centennial Lot (and new Goose Creek Lot) operates on weekends and holidays. Face coverings are required. The local Brundage Express Shuttle from McCall has been upgraded in partnership with the City of McCall and Mountain Community Transit to a brand NEW larger 2020 Ford Aerolite shuttle. This service will continue to be offered for free and face coverings will be required. Shuttle Info

Season passes, Select 4-Paks and Tickets

All season pass products will be printed and available at the On-Mountain Guest Service location. If you picked up your pass prior to November 1, you will need to fill out a new liability release and get a new pass printed Guest Services. 

The new Select 4-Pak provides direct-to-lift access. The Select 4-Pak was available for sale for a limited time in Early November but is no longer for sale. 

It is our goal to NOT limit access for Season Passholders or Select 4-Pak ticket holders. That would be an absolute last resort and setting limits or requiring reservations for these two groups is not part of our current plan. 

Ticket sales – Day tickets are now available for sale and ARE AVAILABLE ONLINE ONLY. Quantities are limited, so those planning to visit will want to pre-purchase their tickets without delay. BUY NOW

Additionally, our lift operators will be scanning all guests this year on Bluebird, Centennial and Bear lifts, so please have your passes and tickets accessible every time you load the lift. 

Lift Operations

Guests will see several big changes on the lift operations front:

  • The main lifts open at 9:00 am and close at 4:00 pm daily.
  • The Centennial Triple will operate seven days a week beginning Friday, December 18 and running until end of March to better disperse skiers and riders every day.
  • Lift mazes have been re-designed to better promote social distancing. Where feasible, empty “ghost” lanes will be used to create spacing between lanes. Ski/ride equipment creates personal distancing in front and behind people. Face coverings are required in all lift mazes, all lift lines and until after loading the lift at all times. We are asking guests to have a cloth face covering that fully covers over the nose, under the chin, secured hands-free BEFORE YOU ENTER THE LIFT MAZE. Guests are expected to respect other’s personal space and self-monitor spacing when in the lift line.
  • Guests will have several options for riding the chairlift. The industry suggestion is “Drive Together, Ride Together”. Guests will not be paired with other guests not in their group, unless requested. On the BlueBird Express Quad, individual guests (singles) may be paired with another single IF both parties agree and ride on opposite sides of the chair. We ask that guests BE PATIENT in the lift lines while our staff works to load everyone safely and within their personal comfort zones.

Lodge Facilities

Face coverings are required to enter all lodge facilities. Guests are not be allowed to leave personal belongings in the lodge. However, we have added 150 brand new day lockers which are accessed through a credit card pay station and are available on the west side breezeway on the first floor of the lodge. Several unit sizes are available and overnight storage is an option.

Cashless Transactions – All transactions are ‘cashless’ this season. Guests can pay with debit or credit cards, OR with a Brundage Mountain Gift Card. This option will be especially useful for parents with kids you may visit our food & beverage outlets on their own. Brundage Mountain gift cards are on sale now, they can be re-loaded throughout the season, and they don’t expire for 5 years from the purchase date. Buy Now

Food & Beverage Operations

All Food & Beverage outlets will be open. However, each location will offer Grab and Go or a quick dine-in option with very limited seating. Face coverings are required to enter all facilities and should be worn until you are seated and ready to eat.

Specific changes to our Food and Beverage operations include:

  • NO outside food and beverage is allowed in any of our facilities at any time. If you bring your own lunch or snacks, you must eat those at your vehicle.
  • Guests will not be allowed to hang out inside for extended periods of time or bring any personal belongings into the lodge. No exceptions.
  • Additional seating will be added to outdoor locations around the lodge and at the Bear’s Den to provide more options for outdoor seating. This is for guests purchasing food from the lodge facilities. If you bring your own lunch or snacks, you must eat those at your vehicle.
  • Guest WiFi will not be available inside the lodge. WiFi will be redirected to outdoor areas on the Plaza Level outside of Guest Services and the Easy Street ticket booth.

Ski & Ride School

This season, the Ski & Ride school offers private lessons only. Individuals (or family members in a combined private lesson) will meet their instructors on the snow. Kids Club and Day Care will not be offered this season. Learn More.  

Retail & Rental

Face coverings are required to enter the facilities. Those planning to rent gear are highly encouraged to fill out your rental profile prior to arrival. This will save time during the rental process. (Your actual purchase transaction will take place on site, but filling out this Renter Profile saves everyone a time-consuming step.)

Activity Barn Snow Tubing

We have altered our Snow Tubing operations at McCall’s Activity Barn to reduce risks. The main changes include face covering requirements in certain areas and a new reservations system to keep crowds spaced out. Learn More & Reserve Your Session

Snowcat Adventures

We are offering Private Snowcat Adventures only this year (no individual seats on public trips) with a few other safety measures. Learn more.

Snowmobile Tours & Rentals

We are excited to offer Guided Snowmobile Tours, Snowmobile Rentals AND a new offering, a guided tour for those with their own sleds. Our reservationists will share updates and enhanced safety protocols at the time of booking. Learn more.

Overnight RV Camping

Overnight camping will be allowed in designated areas with registration via Guest Services. Overnight camping will NOT be allowed during holiday periods. The Holiday blackout days include: Dec 26 – Dec 31, 2020, Jan 16 – 18, 2021 & Feb 13 – 15, 2021.

Events

At this time we are not planning on hosting any major events that tend to draw large crowds, such as Pray for Snow, Light up the Night or Beer & Gear. 

As you can tell, a lot of things will be different this season. Please remember that we are making these changes to ensure that we can all enjoy a full season of skiing, riding and enjoying the beautiful mountain environment that we all love so much.

We ask that you, as guests, do your part. Please check back closer to your arrival for the latest plans and updates. As the COVID-19 landscape changes, we may need to make further adjustments. Our goal will continue to be to provide a safe and fun skiing and riding experience while protecting the health of our employees, guests and communities.


Update for 11-16-2020:

A Message from General Manager, Ken Rider. Read Here


Update for 9-10-2020:

A Message from General Manager, Ken Rider. Read Here


View All COVID-19 Updates from Summer 2020


Update for 4-20-2020:

A message from General Manager, Ken Rider. Read Here


Update for 4-7-2020:

New Information for 2019/2020 Select Card and Season Passholders. Learn More


View All COVID-19 Updates from March 2020

Frequently Asked Questions